Regular Visitor
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2 Messages
Can't forward, reply or create a new email
This is the second time in a few months that I'm not able to forward, reply or create a new email in Comcast email. Anyone else having this issue? Anyone out there who might be able to help?
Accepted Solution
Latoque
Expert
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29.6K Messages
5 years ago
Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.
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Sarann
New Poster
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1 Message
5 years ago
I can't reply right now and it was working! Funny that my niece called Comcast about getting my bill reduced only a few hours ago and now this! I wonder if they do it on purpose and at this pont I am ready to get one of the other providers.
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Latoque
Expert
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29.6K Messages
5 years ago
How are you accessing the email? Exactly what happens when you try to send a message? Are you getting any error message?
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kcomtois
Regular Visitor
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2 Messages
5 years ago
Hi,
I go to my Xfinity.com and then click on the mail icon in upper right-hand corner.
I don't get a message at all. When I click on the forward and reply icons, nothing happens. I was able to compose this morning.
It seems to be an intermittent problem.
Thanks,
Kathy
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mobobrow
Regular Visitor
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1 Message
5 years ago
How does oneI forward an email?
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Latoque
Expert
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29.6K Messages
5 years ago
If you mean just one email, in the header click on the arrow icon that points to the right.
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user_5c813a
Visitor
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1 Message
3 years ago
Yes. Same problem. What did customer service say?.
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