Visitor
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2 Messages
Can’t enable third party access - no gear icon
I’m trying to access Comcast email on my iPhone and this article says to “click the gear icon” after logging in to enable third party access. I have no gear icon to click after logging into my account.
BruceW
Gold Problem Solver
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27.5K Messages
2 days ago
The Gear Icon is found in the top-right corner of https://connect.xfinity.com.
Select "(gear icon) / Email settings / Security" and ensure "Third Party Access Security" is checked.
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XfinityQuemekia
Official Employee
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1.3K Messages
17 hours ago
Hi there @user_myoj14! Sorry for the confusion! You should be good to go with the steps provided by @BruceW! Let us know if that helps!
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user_myoj14
Visitor
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2 Messages
5 hours ago
Hello, thank you for the quick responses. Unfortunately, when I login there is no gear icon in the upper right hand corner. Just a avatar and a link to some options. Within the options are “account and identity” but no option to enable third party access. Does it matter that I am no longer a Comcast customer, I simply have an email address from Comcast that I’m trying to manage. Meaning I do not have an active subscription for any Comcast services at the moment.
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