Visitor

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1 Message

Thursday, July 16th, 2026 3:38 AM

Can’t enable third party access - no gear icon

I’m trying to access Comcast email on my iPhone and this article says to “click the gear icon” after logging in to enable third party access. I have no gear icon to click after logging into my account. 

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Gold Problem Solver

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27.5K Messages

2 days ago

... I have no gear icon to click after logging into my account. 

The Gear Icon is found in the top-right corner of https://connect.xfinity.com.

Select "(gear icon) / Email settings / Security" and ensure "Third Party Access Security" is checked.

Official Employee

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1.3K Messages

5 hours ago

Hi there @user_myoj14! Sorry for the confusion! You should be good to go with the steps provided by @BruceW! Let us know if that helps!

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