Contributor
•
37 Messages
Can't Click in Email Subject Line (Xfinity email)
For about the last week or so, when I click in the subject field during Compose, the cursor will not land in the subject area (Subject does not get focus).
If I try to send the email without a subject, I get prompted to Add a subject. Sometimes at that point, I can finally add the subject.
Is this a new bug? Any solution?
On another note, I received two voicemail notifications today. Clicking on the voicemail link in each notification message took me to Unsecured page. This has never happened before.
I reported this behavior to Security.
Accepted Solution
XfinityGabrielS
Official Employee
•
135 Messages
5 years ago
This issue has been fixed: See the post linked below.
https://forums.xfinity.com/t5/Email-Web-Browsing/Subject-line-not-functional/m-p/3386810#M221988
0
0
Again
Expert
•
31.8K Messages
5 years ago
What browser are you using?
0
0
alfredpizano
Regular Visitor
•
1 Message
5 years ago
Subject line not functioning
0
0
MusicalGym
Contributor
•
37 Messages
5 years ago
Edge
0
0
MusicalGym
Contributor
•
37 Messages
5 years ago
Thank you, can you post link(s) for work-around if you know off-hand?
If not, I can search.
0
0
Again
Expert
•
31.8K Messages
5 years ago
The latest Edge update "broke" several interactions with Comcast webmail. I'm waiting on information from my Admin regarding this. In the meantime, try using a different browser [temporarily]. Or, you can try some of the suggestions for a work around in this Forum.
0
0
MusicalGym
Contributor
•
37 Messages
5 years ago
Thanks, I may have found a solution until bug is fixed:
Go to Subject line first and add the subject.
Then go back to To box to add person/entity name.
Tabbing from To to Subject still does not work, but above work-around does.
Will look at thread, thanks.
0
Again
Expert
•
31.8K Messages
5 years ago
This is one thread.
0
0
MusicalGym
Contributor
•
37 Messages
5 years ago
Spoke too soon. Solution I posted above does not work now.
Will use alternate work-around.
0
0
gmariasz
New Poster
•
1 Message
5 years ago
I contacted Xfinify and they sent some type of reset to my comcast account. This appeared to fix the problem. I will monitor for a few days to make sure it is still working.
0
0
MusicalGym
Contributor
•
37 Messages
5 years ago
thanks Gabe!
0
0