Anon176533's profile

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4 Messages

Wednesday, May 20th, 2026 4:20 PM

Can't access Yahoo mail

Was told by Yahoo that my email that migrated from Comcast can not be verified, tried since May 4 with no luck. Was sent a link from Yahoo for picture of Drivers License and selfie, have done this 3 times already and keep getting the same answer from a Yahoo rep. "account can not be verifiedand to try again later" No help from Xfinity or Yahoo  

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Official Employee

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2.7K Messages

3 hours ago

Hello, @Anon176533. Thank you for making us aware that you're having this verification issue with your Comcast email. I would be more than happy to review your account to see what we can do to help resolve this problem. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.

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