We can't answer that question until we know what is going on. Are you unable to find where to access your emails or are you getting an error message when trying to access your emails? Are you using webmail or a third party email app?
Hello, user_xhiv7f. I know I'd be reaching out too if I were unable to access my emails. And, thank you, @Again for assisting with a few questions to get to the root of the issue. In addition to those I wanted to ask if you have you upgraded your Comcast.net email experience to Yahoo Mail? This is a change that took place starting June 2025 and has continued with roll-outs gradually through 2026. It could be you've just been impacted. We will get this sorted out together.
Again
Expert
•
33.4K Messages
2 days ago
@user_xhiv7f
We can't answer that question until we know what is going on. Are you unable to find where to access your emails or are you getting an error message when trying to access your emails? Are you using webmail or a third party email app?
0
0
XfinityThomasA
Official Employee
•
3.2K Messages
9 hours ago
Hello, user_xhiv7f. I know I'd be reaching out too if I were unable to access my emails. And, thank you, @Again for assisting with a few questions to get to the root of the issue. In addition to those I wanted to ask if you have you upgraded your Comcast.net email experience to Yahoo Mail? This is a change that took place starting June 2025 and has continued with roll-outs gradually through 2026. It could be you've just been impacted. We will get this sorted out together.
0
0