Visitor
•
1 Message
Can't access email
When I try to access my email, I just go back to the xfinity home screen. Today is the first time this has happened. I'm using an Android phone. Thanks.
Visitor
•
1 Message
When I try to access my email, I just go back to the xfinity home screen. Today is the first time this has happened. I'm using an Android phone. Thanks.
XfinityOrlandoM
Official Employee
•
1.9K Messages
4 months ago
@mom2jmiles
Thanks for reaching out to us I do hope you're enjoying your holiday week. As a customer myself I know how important it is to be able to access my e-mail on all my devices. This link https://www.xfinity.com/email has great information on how you can access your e-mail from our Xfinity website or through a third party e-mail provider. If you're having issues with our website I'd recommend clearing your caches and cookies and also trying different browsers. If you're using the third party e-mail provider app make sure you need to go through the steps listed to ensure all the settings are placed correctly to access your e-mail through third party e-mail
0
0