1 Message
Can't access email
Every time I try to log into my email account the page never loads and redirects me back to the help page. And I can't add it to a 3rd party site to access either.
1 Message
Every time I try to log into my email account the page never loads and redirects me back to the help page. And I can't add it to a 3rd party site to access either.
XfinityAlfonso
Official Employee
•
779 Messages
9 hours ago
Hello user_9ihq88 we're so sorry to hear about these email login issues. When logging into Xfinity My Account, are you also having problems with other portions of the website? Is this an email-only account? (meaning you only retained the email for Xfinity, but no longer have active service) If this is the case, how long ago was the email last logged into?
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