Visitor

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1 Message

Sunday, May 10th, 2026 12:33 AM

Can’t access email [Edited]

Can’t access email.  Tried going on and was redirected to open new account.  Don’t want to do that.  Been on this email for over 20 years.

[Title edited to remove personal information - email address]

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Expert

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34.2K Messages

1 day ago

@user_ivni1c 

Can’t access email.  Tried going on and was redirected to open new account.  Don’t want to do that.  Been on this email for over 20 years.

You wouldn't be able to open a new email account, anyway, since Comcast stopped issuing new accounts last year.

https://connect.xfinity.com/appsuite  <-----  try here unless you have transitioned to Yahoo! Mail.  In that case you would go to https://mail.yahoo.com or https://login.yahoo.com 

Official Employee

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2.6K Messages

12 hours ago

Good evening @user_ivni1c, and thank you for letting us know that you are having trouble accessing your email. Have you tried either of the links provided by @Again yet? 

 

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