Visitor
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1 Message
Cannot Sign Into Account [Edited]
I cannot sign into my account
[Title edited to remove personal information - email address]
Visitor
•
1 Message
I cannot sign into my account
[Title edited to remove personal information - email address]
Latoque
Expert
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29.9K Messages
26 days ago
@user_cn28b2
How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account? Have you tried here---------------------?
https://connect.xfinity.com/appsuite/
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XfinityDemetrise
Official Employee
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201 Messages
24 days ago
Hi there @user_cn28b2 Thank you so much for reaching out on our Xfinity Community Forum about issues logging into your account. I'll be happy to assist. Have you confirmed that you're using the correct Xfinity ID (username) and password?
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