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user_ruxf12
1st Topic

Visitor

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1 Message

Thursday, July 18th, 2024 10:18 PM

Cannot send out emails

My Comcast email account allows me to receive emails but cannot send out emails. States Comcast email password is not correct

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2 months ago

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XfinityThomasA

Official Employee

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1.5K Messages

2 months ago

Are you using Xfinity Connect to access your email, @user_ruxf12? Have you tried resetting your password?

 

(edited)

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JeanieB62

Visitor

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1 Message

Yes, I reset password can receive emails…cannot send…

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2 months ago

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XfinityEva

Official Employee

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1.2K Messages

Thank you so much for getting back to us and giving that a try. I would like to share our Xfinity Email set up here  to check the settings and please let us know if this helps. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 months ago

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