Visitor
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1 Message
Cannot send email from Kindle Fire 10
Since about 10 days ago, my Kindle Fire gets an error message when sending email. The error on the Kindle just states: "Connection problem (Comcast)", and the email fails to go out. I am able to receive emails fine.
I saw an article that discussed a setting on xfinity.com to allow access to third party email programs, and turned it ON, but this did not resolve my issue - outgoing emails still fail.
Settings on the Kindle:
Outgoing:
SMTP Server: smtp.comcast.net
Use same credentials for incoming and outgoing servers.
Use secure connection (SSL)
Port: 465
INCOMING:
POP3 Server
mail.comcast,net
Username: myusername
Password: mypassword
Use secure connection
Port: 995
Thanks!
CCEdgardo
Problem Solver
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513 Messages
2 years ago
Hi there, @user_a4d7fe. Thank you for reaching out and creating a post. Here is a link https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email for the settings required for setting up the email through third-party applications. Please keep in mind that if the device is using Android Mail it may no longer be supported. Please let us know if these settings work for you.
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