Hi there user_g1pye8, welcome to the community forums, and thanks for reaching out! I can completely understand being concerned about potentially missing out on important emails. For clarification, are you not receiving emails while logged in directly to the Xfinity Email site, or are you using a third party email client (i.e. Outlook, Thunderbird, Apple Mail, etc)?
XfinitySean
Official Employee
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806 Messages
1 day ago
Hi there user_g1pye8, welcome to the community forums, and thanks for reaching out! I can completely understand being concerned about potentially missing out on important emails. For clarification, are you not receiving emails while logged in directly to the Xfinity Email site, or are you using a third party email client (i.e. Outlook, Thunderbird, Apple Mail, etc)?
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EG
Expert
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119.4K Messages
1 day ago
Concern moved here to the E-mail help section.
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