Frequent Visitor
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16 Messages
Cannot receive or send eMails - getting Thunderbird Error Code (iMAP): 1014
I have just started having this problem. I'm using Windows 7 Pro and Thunderbird as my eMail APP. Haven't had problems recently but today I cannot log in unless it is on the Web Site and using a NEW Password. I keep getting the Thunderbird Error Code (iMAP): 1014, however, nothing has changed in the way of settings from yesterday when I was logging in just fine.
Any suggestions to WHY a protected comcast.net system and home computer system could be garbled up like this overnight? All of my Thunderbird settings look O.K., and I downloaded and installed a NEW package, SAME VERSION, and still have the problem.
HELP, PLEASE!!!
EG
Expert
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110K Messages
4 years ago
Not "Community Center" related. Concern moved here to the proper help section for assistance.
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BruceW
Gold Problem Solver
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26.3K Messages
4 years ago
Have you enabled "Third Party Access Security" as described at https://www.xfinity.com/support/articles/third-party-email-access?
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Again
Expert
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31.4K Messages
4 years ago
@JayGee59 What is the full and exact error code you are getting?
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user_7985b1
Visitor
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1 Message
4 years ago
I too was unable to send/receive emails yesterday. Try elimating “drafts” and by that I mean open in a different browser, one that allows you to see, at the bottom of any email. Then, delete those and also delete the pop-up windows that appear. I did that yesterday, with a Comcast rep, and was surprised when it worked. Again this morning, I had emails, that I knew were there, go away only to find them in the “trash” folder. All I did was to enter the new (which I created yesterday) password for Comcast/Xfinity. Oy vey!!
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user_5180cc
Visitor
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1 Message
4 years ago
Having similar issues but only with one mail address - I have two Comcast addresses set up in Thunderbird with no issue, and a third that just plain won't work.
I've gone through the setup per Xfinity instructions, Thunderbird creates the account and gives message "Configuration found in Mozilla ISP database". Then, when I hit DONE, I get message "Unable to log in at server. Probably wrong configuration, username or password."
The password that I've entered in Thunderbird is the same password that I use to sign into the account on Xfinity's website; I've tested it numerous times and the password is absolutely correct. I have logged into Xfinity using the good (but refused from Thunderbird) password, have changed the password on Xfinity, have copied/pasted the new password from the Xfinity page into Thunderbird, and have achieved the same results - works fine on the Xfinity webpage, is rejected in Thunderbird.
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AC-Viper
Frequent Visitor
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11 Messages
4 years ago
I am having the same issue. My email was working up until this morning, and I have not changed anything. Did anyone get it to work? I read the one post about the draft folder, but what the post said did not make sense to me. I do have the "Third party" box checked in settings. I have more problems with Xfinity emails than any other email service. Xfinity email is terrible. For the price we pay, it should run perfectly.
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