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user_jim72
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Visitor

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1 Message

Monday, July 20th, 2026 8:35 PM

Cannot log into emails [Edited]

i can not log in to my emails

[Title Edited: "Personal Information"]

Question

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Updated 

2 hours ago

 • Edited

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Oldest First
Selected Oldest First
Again

Expert

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34.6K Messages

2 days ago

@user_jim72 

i can not log in to my emails

[Title Edited: "Personal Information"]

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail?
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • If you're a new Comcast customer, you won't have a comcast.net email address.
 

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XfinityAdrienne

Official Employee

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2.1K Messages

2 hours ago

Hey there, @user_jim72! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I know how important it is to have access to your email, and I do apologize you do not have access. 

 

Thank you @Again for sharing all the details regarding accessing the email and the steps. Have you attempted any of the steps that were shared? Please let us know. 

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