Your post was made Private because you put your email address in the Subject line; personal identifying information isn't allowed to be posted publicly here. You can edit your post to remove the email address and add a more acceptable Subject line by clicking on the three dots to the right of your post and choosing Edit. Once you make the change click Post.
We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, such as error messages or codes so the Community can have an understanding of your concerns.
You'll need to give us more information. What have you tried so far? Are you a new customer? If so, you won't have an email address.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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EG
Expert
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118K Messages
1 month ago
Concern moved here to the E-mail help section for assistance.
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Again
Expert
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34.3K Messages
1 month ago
@user_878bav
Your post was made Private because you put your email address in the Subject line; personal identifying information isn't allowed to be posted publicly here. You can edit your post to remove the email address and add a more acceptable Subject line by clicking on the three dots to the right of your post and choosing Edit. Once you make the change click Post.
0
0
XfinityMartyR
Official Employee
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3.2K Messages
1 month ago
We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, such as error messages or codes so the Community can have an understanding of your concerns.
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user_pztqso
Visitor
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2 Messages
23 hours ago
have the same problem havent been able to sign in since last wednesday 5/13/2026
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user_a8r9v4
Visitor
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1 Message
6 hours ago
can not bring up e-mail on xfinity?
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