@jdip299, Hello! We'd love to help you get into your email. Can you provide a few more details about what is going on? Are you getting an error message? Also, can you let me know how you are trying to access the email (Apple Mail, Xfinity.com, Outlook, etc.)? The more information you can provide, the better we can assist.
Thank you for reaching out to us @user_1mi51y! What application are you using to access your Xfinity email on your computer?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityTony
Official Employee
•
1K Messages
4 months ago
@jdip299, Hello! We'd love to help you get into your email. Can you provide a few more details about what is going on? Are you getting an error message? Also, can you let me know how you are trying to access the email (Apple Mail, Xfinity.com, Outlook, etc.)? The more information you can provide, the better we can assist.
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