cannot change password
I am a former Comcast account holder who moved out of country.
But, I still use my Comcast email.
Last week I was directed to "change my password".
Uusually, not a problem but the Comcast directive says a verification code will be sent to my cell phone in the account.
The problem is that I also terminated that cell phone number when moving.
After 10 telephone calls to different departments at Comcast, all claim that they cannot access a closed account to update to my new cell phone or give me a temporary password to access my account.
Without access to my Comcast email, I cannot view any of my folders or my contact list.
There MUST be a way for someone to get into my account and help me out.
Thanks in advance for any feedback.