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Sunday, October 20th, 2024 9:34 PM

cannot access email

cannot access my comcast email account

Official Employee

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1.3K Messages

5 months ago

user_fgq8sz thank you for using the Community Forums page to reach out to us today. I know how important access to your email is to keep up to date with important alerts and information. How long has your access been restricted?

1 Message

I have not been able to access email since 7:20 this morning. 

Expert

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31.3K Messages

@user_4jw4to​ 

I have not been able to access email since 7:20 this morning. 

What happens when you try?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

 • 

1.5K Messages

Hello @user_4jw4to, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Are you still having this concern with your email? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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