cancel

I have requested cancellation several times, speaking to a sales rep who said they would take care of the situation and misled me into thinking they would assist with the cancellation. After speaking to them for over an hour, they refused to cancel and said I should call. I am going to file a class action lawsuit against Xfinity for how difficult they make it to cancel their service. I am filling out a complaint form and contacting BBB, and anyone who will listen.