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Visitor

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3 Messages

Friday, March 24th, 2023 10:17 PM

Closed

Can send emails, but can't recieve

When people send me emails, they get a mailer-daemon response that says permanent error and delivery to the following recipients failed permanently:  [Edited: "Personal Information"]

 

But my email address is [Edited: "Personal Information"]

Visitor

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3 Messages

2 years ago

The mailer-daemon  response is [Edited: "Personal Information"] but my actual email is [Edited: "Personal Information"]

(edited)

Official Employee

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1.8K Messages

Thank you, @user_d75a1b, for connecting with us about your email concerns. It sounds like you need to connect with our Customer Security Assurance Department at abuse@comcast.net or 1.888.565.4329. They are amazing and highly qualified to look into this and get it corrected for you. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

2 years ago

Trying again: it says it is from my.com instead of comcast.net

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