annabelleroxy's profile

New Poster

 • 

2 Messages

Thu, Jan 9, 2020 12:00 PM

can send email, but not receiving

i can send emails, but im not receiving any, i believe my comcast email is hacked so i changed password and security question and can recover everything, but still no new emails coming in,  i also fixed where my emails were being forwarded to, that wasnt me!

Responses

Accepted Solution

Latoque

Expert

 • 

28.8K Messages

2 y ago

You've done right so far.  Now call Comcast security and ask them to look at the account----------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

New Poster

 • 

2 Messages

2 y ago

called the number, they fixed it, thank you!

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