Can not login to my email

user_4f2ltk - Hello, and thank you so much for joining us here on the Xfinity Forums—I’m really glad you reached out. I completely understand how important your email is, and you’ve definitely come to the right place for help. To better understand what’s happening, could you let me know how you’re currently accessing your Xfinity email? That will help us guide you more effectively.
I also want to share some helpful context: starting in June 2025, customers with a comcast.net email account began receiving invitations to upgrade to Yahoo Mail for an enhanced email experience at no additional cost. These invitations are being sent out gradually through 2026, and when it’s your turn, you’ll see a notification in your inbox or when you sign in securely at connect.xfinity.com. Have you happened to receive that invitation yet? Included below is a helpful article with more information.
Upgrade your comcast.net email experience to Yahoo Mail