user_34j7gh, Hi there! Thanks for reaching out. As someone who depends on my emails for important communication, I can understand the inconvenience caused when I can't log in. I am sorry to learn about this experience. You've come to the right expert team, who is happy to help get this fixed over social media. When logging in to your email, are you using a third-party email client, or are you having trouble logging in directly from our webmail server at this link here?
What happens when you try? Are you going to webmail [link is above] or using a third party email app of a device? Are you getting any error messages? If so, what are they?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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XfinityGabriel
Official Employee
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3K Messages
2 months ago
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EG
Expert
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116.1K Messages
2 months ago
Concern moved here to the E-mail help section.
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user_fhls0s
Visitor
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1 Message
4 hours ago
Just had computer worked on and now unable to log on to my E-Mails
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