Visitor

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4 Messages

Saturday, August 15th, 2026 8:26 PM

Can I get invited to the Yahoo Mail migration? Email unusable from abroad.

I live in Spain full-time, and my comcast.net email won't connect in Apple Mail unless I'm on a US VPN. Settings are correct and third-party access is enabled. Webmail works fine, but IMAP/SMTP only authenticate from a US IP.

I understand migrating to Yahoo Mail would fix this. I haven't received an invitation, the migration page shows nothing, and login.yahoo.com doesn't recognize my address.

Can someone check whether my email address is eligible for the Yahoo migration and get me invited?

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Official Employee

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2.4K Messages

16 hours ago

 

user_m28gud Hello, did you already receive the email inviting you to migrate?

 

Visitor

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4 Messages

No. Please send it if possible.

Official Employee

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2.4K Messages

 

user_m28gud OK, that means that your email is not ready to be migrated. We are unable to send it, that is sent automatically when your email is ready to be migrated. Until then, it is a matter of playing the waiting game. I am sorry!

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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4 Messages

Ok. No worries. Do you have a rough estimate of when that could happen?

Official Employee

 • 

2.4K Messages

 

user_m28gud I'd be lying if I said I did. At this time we are unable to provide estimated timeframes. We appreciate your patience. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

 • 

4 Messages

Ok. Thanks for the transparency.

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