patty1935's profile

Contributor

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100 Messages

Saturday, December 5th, 2020 9:00 AM

Closed

camera problem

When using my camera the picture stays on but our voices go off every now & then for a few seconds.  Thinking it may be a internet problem I called Comcast.  They thought maybe I didn't have enough speed.  So I took it up a few days ago.  I am still having the problem.  Can any one help me before I have to call them back up again. Any help appreciated.  I use Google.  Thank you.

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Expert

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31.9K Messages

5 years ago


@patty1935 wrote:

When using my camera the picture stays on but our voices go off every now & then for a few seconds.  Thinking it may be a internet problem I called Comcast.  They thought maybe I didn't have enough speed.  So I took it up a few days ago.  I am still having the problem.  Can any one help me before I have to call them back up again. Any help appreciated.  I use Google.  Thank you.


Are you talking about the camera on your phone?

Contributor

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100 Messages

5 years ago

I thought I was posting this publicity so not sure what you mean to do.

Contributor

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100 Messages

5 years ago

No, the camera on my computer.

 

Expert

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31.9K Messages

5 years ago


@patty1935 wrote:

No, the camera on my computer.

 


What program are you using to talk with your friends?  Something like Zoom?

Contributor

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100 Messages

5 years ago

I have been trying to download Face time but can't seem to do it on my computer. At the present time  just doing it on Facebook and using hangouts on G-Mail. Any help on what I have to do to download facetime.  Thank you.

Expert

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1.4K Messages

5 years ago

Facetime is only available for Apple products.

Contributor

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100 Messages

5 years ago

Thank You.  I found out I needed Apple Products after you answered me.

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