patty1935's profile

Regular Contributor

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97 Messages

Sat, Dec 5, 2020 9:00 AM

camera problem

When using my camera the picture stays on but our voices go off every now & then for a few seconds.  Thinking it may be a internet problem I called Comcast.  They thought maybe I didn't have enough speed.  So I took it up a few days ago.  I am still having the problem.  Can any one help me before I have to call them back up again. Any help appreciated.  I use Google.  Thank you.

Responses

Again

Expert

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25.8K Messages

6 m ago


@patty1935 wrote:

When using my camera the picture stays on but our voices go off every now & then for a few seconds.  Thinking it may be a internet problem I called Comcast.  They thought maybe I didn't have enough speed.  So I took it up a few days ago.  I am still having the problem.  Can any one help me before I have to call them back up again. Any help appreciated.  I use Google.  Thank you.


Are you talking about the camera on your phone?

patty1935

Regular Contributor

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97 Messages

6 m ago

I thought I was posting this publicity so not sure what you mean to do.

patty1935

Regular Contributor

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97 Messages

6 m ago

No, the camera on my computer.

 

Again

Expert

 • 

25.8K Messages

6 m ago


@patty1935 wrote:

No, the camera on my computer.

 


What program are you using to talk with your friends?  Something like Zoom?

patty1935

Regular Contributor

 • 

97 Messages

6 m ago

I have been trying to download Face time but can't seem to do it on my computer. At the present time  just doing it on Facebook and using hangouts on G-Mail. Any help on what I have to do to download facetime.  Thank you.

rightfooted

Expert

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1.1K Messages

6 m ago

Facetime is only available for Apple products.

patty1935

Regular Contributor

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97 Messages

6 m ago

Thank You.  I found out I needed Apple Products after you answered me.

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