Did you check to see if they are going to the Spam folder? Are you not getting any emails at all, or just not from a certain sender? Have you tried sending yourself a test email from some other account you have like Yahoo or Gmail?
@thowell0228 i've checked our server and its actively delivering emails to your inbox. Did you by chance mean about a specific sender? if so, please PM me the domains you are having issues receiving from.
Latoque
Expert
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29.7K Messages
5 years ago
Did you check to see if they are going to the Spam folder? Are you not getting any emails at all, or just not from a certain sender? Have you tried sending yourself a test email from some other account you have like Yahoo or Gmail?
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XfinityCSAEmail
Official Employee
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1K Messages
5 years ago
@thowell0228 i've checked our server and its actively delivering emails to your inbox. Did you by chance mean about a specific sender? if so, please PM me the domains you are having issues receiving from.
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