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Visitor

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1 Message

Tuesday, August 9th, 2022 11:11 AM

Closed

Blocked Truth Social

Truth social e-mails are NOT in any incoming comcast.net folder SPAM or otherwise.  Used a different e-mail service and guess what?  Came right through!  Xfinity is blocking these emails.  

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Contributor

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242 Messages

3 years ago

Hello, @user_2c079e. Was the same device used to access the email in question?

Official Employee

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1K Messages

3 years ago

Good afternoon,

I've run a few tests and looks like the email service they use to send out their verification emails do not have valid PTR records and are not able to deliver to us. All senders require valid PTR records to be able to send to comcast.net. I've made attempts to reach out to their support, but have not received any replies to try and get this resolved so they can send to our servers. For what its worth they are being rate limited for the most part so the emails are sent, but with a significant delay. 

Visitor

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4 Messages

3 years ago

This response is bogus and another reason to leave Comcast. 

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