Note that email filters only operate on messages delivered to the the Inbox and only as they are being delivered, and that filters can't be used to move messages from Spam back to Inbox.
I just wanted to check in quickly to see if you were able to get your email settings figured out with the guide @BruceW provided or if you were still in need of some assistance? :)
I wish Xfinity would set up the capability to simply let us. the user, to highlight the address and target it as Blocked. What's wrong with this? Are they afraid we'll block their ads?
@RodChester Trying to block 'unwanted' emails is a never ending battle. The ones who create the emails work hard to make sure that they get around any filters either your ISP or you may set up. You will waste more time forever updating your 'filter' settings than just merely deleting the emails.
@RodChester If Comcast turned off their spam filters and allowed customers to block unwanted emails as you propose, you would be spending the better part of your day blocking unwanted emails.
Marking unwanted emails as spam is the first route you should take. It will take a while for the filters to be trained that those are spam, however, so be patient. You can attempt to set up filters, but be aware that a lot of spam senders change their "from" or you might also find it impossible to filter certain messages. Spammers always have creative ways of getting around filters.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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BruceW
Gold Problem Solver
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26.5K Messages
4 years ago
Please see https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience, especially "Set Up Email Filters" about halfway down the page.
Note that email filters only operate on messages delivered to the the Inbox and only as they are being delivered, and that filters can't be used to move messages from Spam back to Inbox.
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CCTambrey
Gold Problem Solver
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3.4K Messages
4 years ago
Hello @archangel-9!
I just wanted to check in quickly to see if you were able to get your email settings figured out with the guide @BruceW provided or if you were still in need of some assistance? :)
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RodChester
Visitor
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1 Message
4 years ago
I wish Xfinity would set up the capability to simply let us. the user, to highlight the address and target it as Blocked. What's wrong with this? Are they afraid we'll block their ads?
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