Block List

I need to see the email addresses on my block list. I've discovered I'm not receiving emails from several different sources. I am not using the safe list feature, and my filters would not affect any of these addresses. How can I see the list to make sure I am receiving messages that I want to see?

P.S. I am using the Xfinity webmail client.

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XfinityThomasD

Official Employee

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1.2K Messages

11 days ago

user_dd4dcc Thanks for posting on our Forums. To check the basics, have you already reviewed our website and the options to view and manage your email settings?

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user_dd4dcc

Visitor

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4 Messages

Yes, I have reviewed all the relevant help files and some posts here. Nothing shows my blocked list. Thanks.

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11 days ago

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XfinityThomasD

Official Employee

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1.2K Messages

Was there an option in the Settings > Security to view the Email Safe List & Blocked Senders"?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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11 days ago

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BruceW

Gold Problem Solver

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26.3K Messages

11 days ago

@XfinityThomasD wrote: "Was there an option in the Settings > Security to view the Email Safe List & Blocked Senders"?"

This is misleading. There is NO list of "Blocked Senders" anywhere in "Settings", unless you count any that might have been established in "Mail/Filter Rules". And the "Email Safe List" is located under "Mail/Advanced Settings", NOT "Security".

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

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user_dd4dcc

Visitor

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4 Messages

There is no option anywhere in Settings to view your blocked senders list.

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11 days ago

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XfinityVictor

Official Employee

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1.3K Messages

user_dd4dcc What options do you have available?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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11 days ago

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user_dd4dcc

Visitor

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4 Messages

Only the email safe list, which is not what I need.

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6 days ago

XfinityThomasA

Official Employee

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2.2K Messages

user_dd4dcc - Xfinity Email lets you set spam blockers with a Comcast email spam filter. Spam Filtering places emails designated as spam in a separate Spam folder. You can check and see if any legitimate email was marked as spam by accident and use the toolbar to mark it Not Spam. Emails marked as Spam and moved to the Spam folder will be deleted automatically after seven days.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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Reply

4 days ago

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user_dd4dcc

Block List

XfinityThomasD

user_dd4dcc

XfinityThomasD

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

user_dd4dcc

XfinityVictor

user_dd4dcc

XfinityThomasA

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