Frequent Visitor
•
15 Messages
Blanketed with email spam
I am getting an infinite amount of junk email in recent months and Comcast appears to be doing a VERY LOUSY job of handling it. Multiple seemingly identical emails with slighly differing senders. Filters in Comcast have not worked and blocking individual email addresses is an infinite exercise in futility. Even blocking via -*-*-@hotmail does almost nothing. Sending the junk to missedspam or abuse on Comcast also seems to accomplish nothing. Moreover, it gets even worse using Comcast email on Apple devices. Unless I FIRST access my Comcast email on a PC, anything and everything comes through to email on my Apple devices. I feel like I might need to totally disengage with Xfinity unless there is a solution. Also, in the past, I have found that getting ADVANCED help from Xfinity necessitates hours of my busy time and I cannot afford to do that. IS there a solution or do I need to completely change my service provider?
Latoque
Expert
•
29.6K Messages
4 days ago
Call Comcast security. Ask them to look at your account and see if they can help-------
Comcast Customer Security Assurance------------
Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329
1
0
XfinityThomasB
Official Employee
•
1.5K Messages
3 days ago
Mikwaz Set up email filters
You can also set up multiple email filters with your Comcast email account. An email filter can help sort your messages into different folders, such as folders for all family or work emails.
There are two parts to a filter: the condition, which determines if an email is affected by the filter, and the action, which determines what to do with the email.
Create an email filter
3