Hello, @115834. Thanks for reaching our team on Forums regarding your email filter rules. When you access your Filter Rules in the settings section of the Xfinity Connect portal, do you see your filters listed in a disabled status? In addition, are you seeing the rules removed when trying to access it in different devices?
XfinityGabby
Official Employee
•
1.5K Messages
3 hours ago
Hello, @115834. Thanks for reaching our team on Forums regarding your email filter rules. When you access your Filter Rules in the settings section of the Xfinity Connect portal, do you see your filters listed in a disabled status? In addition, are you seeing the rules removed when trying to access it in different devices?
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