Regular Visitor
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1 Message
Attachments
I've sent attachment numerous times with no problems. About a week ago, when I click "Attach Files" nothing happens. I don't get a message and there's nothing for me click to choose an attachment. Help!!!
Regular Visitor
•
1 Message
I've sent attachment numerous times with no problems. About a week ago, when I click "Attach Files" nothing happens. I don't get a message and there's nothing for me click to choose an attachment. Help!!!
Responses
Again
Expert
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26.1K Messages
8 m ago
Are you on a device, using the Xfinity Connect app, on a computer?
If you are using a browser on a computer, which one?
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58j
New Poster
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2 Messages
8 m ago
I am NOT getting an attachment window and can no longer add attachments to my emails! WHY???? I need help and can't find anyone to assist me to figure out why this is happening all of the sudden and I can't get what I need! Thank you for help if you can . . .
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58j
New Poster
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2 Messages
8 m ago
I'm having the exact same problem. Did you figure out why? I'm on an Apple computer
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Latoque
Expert
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28.8K Messages
8 m ago
How are you accessing the email? With only a browser and the webmail UI? Or something else?
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terry_stapleton
Visitor
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1 Message
4 m ago
I use a Mac. I have not been able to use the Email attachment icon (the paperclip) in my Safari browser for months; one day it suddenly didn't work. I can use the icon if I change browsers to Firefox. I would like to continue to use Safari, but unless Xfinity can correct the error I will be forced to use another browser. I can drag and drop attachments in Safari, but this is not a feature that is user friendly, it is more like a work-around than a new feature. I see this problem has been discussed for sometime but without an answer.
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