New Poster
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1 Message
attachment not working
HI! When I go to attach a doc or pic to an email in my Xfinity email account, there is no reponse when I hit the attach button. It does not take me to desktop or any files?? Just nothing. Any ideas?
New Poster
•
1 Message
HI! When I go to attach a doc or pic to an email in my Xfinity email account, there is no reponse when I hit the attach button. It does not take me to desktop or any files?? Just nothing. Any ideas?
Latoque
Expert
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29.6K Messages
4 years ago
Try refreshing the page. If it's not that, try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser. I'm assuming you are using the webmail interface to access your email.
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Ksasea
New Poster
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1 Message
4 years ago
I am unable to add an attachment to emails when using Safari on my laptop. Weirdly it was working a few days ago. I clear my browser and history after each session and shut down the laptop, still doesn't work. I can attach files using Chrome.
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Latoque
Expert
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29.6K Messages
4 years ago
I just tried with Safari on my iMac and it works just as it should. Try signing out of the account and back in again.
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