jermdm's profile

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Thursday, January 30th, 2020 1:00 AM

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Attaching a video to an email with xfinity app.

How can I attach a video to an email using the xfinity app? The only thing I can attach to an email is a photo using the app. When I select attachment in my email, it says photo or camera and I select photo and it goes to where my photos and videos are stored but I can only select photos. The video icons are there but I can select them. They are faded out. I can send videos using my computer using windows but not on my iPhone using the app.

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31.5K Messages

5 years ago


@jermdm wrote:
How can I attach a video to an email using the xfinity app? The only thing I can attach to an email is a photo using the app. When I select attachment in my email, it says photo or camera and I select photo and it goes to where my photos and videos are stored but I can only select photos. The video icons are there but I can select them. They are faded out. I can send videos using my computer using windows but not on my iPhone using the app.

Videos are usually way too large to send through email.  There is a 25MB limit to an email and that includes all headers and attachments, which is why you're probably able to send photos.

 

Try a file sharing service.

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5 years ago

I have the same problem, worked when I had an Android but not with my iPhone...
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