Fri, Dec 18, 2020 8:00 PM
Recently I am unable to attach documents to my e-mail. Help!
6 m ago
How are you accessing your email? Exactly what happens when you try to attach a file to an email?
@ditslouise wrote:I use Safari. When I click on “attach files” nothing happens. This is a sudden, new development.
Try clearing out Safari's cache/browsing history. When you have done that, close it out and re-start it in a fresh session. If that doesn't do it, then try using a different browser.
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. @ditslouise