Hello there, @user_ut0rz7! Thanks for visiting our community forum with your email concerns. I'm sorry to hear about the trouble you're having with getting logged out and having to log back in. We'd love to see what we can do to help! Our team is great to work with because we'll always do whatever we can to help :) To clarify, are you being logged out of your Comcast email account? And is it while you are actively accessing your emails, or are you noticing that you have to log in every time you leave and come back to the account?
Hello @user_58h6eo. Are you using a third party email app like outlook or the mail app?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinitySara
Official Employee
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2K Messages
2 months ago
Hello there, @user_ut0rz7! Thanks for visiting our community forum with your email concerns. I'm sorry to hear about the trouble you're having with getting logged out and having to log back in. We'd love to see what we can do to help! Our team is great to work with because we'll always do whatever we can to help :) To clarify, are you being logged out of your Comcast email account? And is it while you are actively accessing your emails, or are you noticing that you have to log in every time you leave and come back to the account?
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user_58h6eo
Visitor
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1 Message
27 days ago
Why am I logged out of my email multiple times a day even when checking “keep me logged in?” This is beyond frustrating and has just recently begun
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