1 Message
Archive folder missing
There is no achieve folder listed anymore on my email account. I would like to know how to get that back. I tried to create a folder named Archive but i get a message saying that "Archive" is reserved.
1 Message
There is no achieve folder listed anymore on my email account. I would like to know how to get that back. I tried to create a folder named Archive but i get a message saying that "Archive" is reserved.
Again
Expert
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31.4K Messages
2 years ago
@user_u8uwhj
Is this in webmail? I don't think I've ever seen an Archive folder there before, but I may be mistaken since I use Thunderbird for my @comcast.net email.
Now, in Thunderbird I did Archive an email and it created an email folder named Archive and put the email there, and the folder did show up in webmail under My Folders.
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BruceW
Gold Problem Solver
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26.3K Messages
2 years ago
Yes. Try to create an "Archive" folder using "Add new folder" anywhere in it and you'll get that "reserved" message.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityThomasB
Official Employee
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1.9K Messages
2 years ago
Hello @user_u8uwhj
Comcast email has no "Archive" folder unless you create one, and no way to direct email there unless a user sets up a Filter to do that. Some email programs and apps use an "Archive" folder, so you should check the instructions for the program or app you are using to see how it uses an "Archive" folder.
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