Contributor
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38 Messages
Apple Email Now No Longer Works!
My Apple email has been running fine for many years. Today it STOPPED.
Old emails still in Inbox and else normal but I suddenly stopped receiving email and now cannot receive any emails sent to my comcast.net account.
On Line Xfinity email works fine though not set up for hubby and myself.
Checked Apple Mail Acct settings they are all good. I believe....when Composing Email and hit send the "outgoing" whee
[Image Removed: "Personal Information"]
l to just rotate.
CCXavier
Retired Employee
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695 Messages
3 years ago
Hello, thank you for taking the time to reach out to us. I am sorry to hear that you have been having concerns with your email services. Are you still need in of assistance?
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user_9aaf93
Visitor
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3 Messages
3 years ago
hello I recently changed my comcast email password and now I no longer get any emails on my iPhone 12 or Mac book? I am able to see my email on xfinity home page but I get an error message saying acct is not connected with server?
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Latoque
Expert
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29.7K Messages
3 years ago
@user_9aaf93
If you are using the Mail apps/client on the phone and the laptop, you need to also change the password in the settings for those apps. Did you do that?
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Lkpolo
Problem Solver
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521 Messages
3 years ago
Depending on the age of your Mac or iOS device, you will need to reboot the device. Mac Mail and the mail app on iPad and IPhone will automatically show up as iMap. Once you reboot then update your password on all Apple devices it should work as expected.
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user_9aaf93
Visitor
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3 Messages
3 years ago
I did reboot both devices and changed passwords on bo devices rebooted and get and when I try to get mail on mail icon I get that the server imap.com is not responding verify that you have entered the correct account info in the mail setting
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Lkpolo
Problem Solver
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521 Messages
3 years ago
On your Mac, open up mail, then preferences in the upper left. Choose the Comcast account. Under account information, check enable this account. Should be Online with a green dot. Under Server Settings, make sure email and password are correct. Incoming Mail server: Host name imap.comcast.net. Check automatically manage connection settings. Outgoing Server Comcast, email address and correct password, host name is smtp.comcast.net and check automatically manage connection settings. On your iPhone, settings, mail, accounts, Comcast, your name, email address, Comcast, host name is imap.comcast.net, email address and password. Outgoing mail server is SMTP smtp.comcast.net. Hit the arrow and make sure primary server is set to on. Additionally, not sure what area of the country you are in but there is a network outage in my area.
If all else fails you can call Apple and they were help you delete your account on your Apple devices and add them again. Good luck. Use a Mac, never go back!
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