Regular Visitor
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25 Messages
Anyone who has already gotten the "Invitation to Upgrade"
Since I haven't got mine yet and, as a matter of fact, the only reason I know about it is because of this forum. Is there ANYTHING in it that makes it ABUNDANTLY clear that you must accept the "upgrade" and that if you don't you will lose access to comcast email (since the overview link provides zero mention of this)?
Accepted Solution
XfinitySeth
Official Employee
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749 Messages
3 hours ago
Good day JPWildman2 👋 I can certainly understand the concern about making sure your comcast.net email address is secured, and we're here to help! To clarify for you, while not outright stated in our Yahoo Email Migration overview at xfinity.com/support/articles/yahoo-email-migration-overview, I can confirm for you that you would not lose your access through our regular email client should you not want to migrate over to Yahoo email.
I would recommend keeping the overview handy as it contains answer for lots of other FAQs on our Yahoo migration, and be sure to keep an eye out for your invitation coming soon 👍 Let me know if you have any questions.
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