milehiguy's profile

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294 Messages

Sunday, March 7th, 2021 1:00 PM

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Anyone using Comcast email after cancellation?

I've been told that I can retain my comcast.net addresses (primary and all secondary) even after I cancel all Comcast services, as long as I do the following:

 

In regards to your Comcast email account. You can keep the email as long as you do the following 2 steps. Log into your Comcast email account within 90 days before disconnecting your service, and you must access your Comcast email at least once every 12 months.

 

Is there anyone out there who is currently doing this and/or know anyone who is?  If so, are there any restrictions/limitations on usage of the web portal, 3rd party clients like Outlook, etc.?  Thanks.

Accepted Solution

Expert

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29.6K Messages

4 years ago

You can find more complete information here-----------------

 

https://customer.xfinity.com/help-and-support/internet/using-email-only
See also---------------

https://www.xfinity.com/support/articles/email-activity

 

You can continue using email clients and apps, but you will no longer be able to create secondary accounts.

Expert

 • 

30.9K Messages

4 years ago


@Latoque wrote:

You can find more complete information here-----------------

 

https://customer.xfinity.com/help-and-support/internet/using-email-only
See also---------------

https://www.xfinity.com/support/articles/email-activity

 

You can continue using email clients and apps, but you will no longer be able to create secondary accounts.


In addition it seems support is iffy if anything goes wrong.

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