drjheinke's profile

Regular Visitor

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1 Message

Saturday, March 21st, 2020 4:00 PM

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All incoming emails marked as read

All Incoming emails are marked as read before they have been opened. How do I fix it?

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Problem Solver

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692 Messages

5 years ago


@drjheinke wrote:

All Incoming emails are marked as read before they have been opened. How do I fix it?


Does anyone else know your login info? Maybe nosey neighbors or family members?

Official Employee

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1K Messages

5 years ago

@drjheinke to echo what was mentioned above, i recommend you start with a password change via xfinity.com under My Account to see if that changes what you are experiencing. 

New Poster

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12 Messages

4 years ago

no one else is opening my emails.  Password change doesn't help.  Is there a setting that controls the automatic opening of emails?

Problem Solver

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1.3K Messages

@3416wawa No, there aren't any settings that would do that besides an automatic reply. Just to be sure here, that isn't set up right? 

I no longer work for Comcast.

Visitor

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2 Messages

4 years ago

@drjheinke - Do you mean that they are marked as read after you click on them, or preview them? 
I don't like that either, and I'd like to see that as an option in Settings, but I read in an older post that this option is not available, and the only thing you can do is mark them individually as Unread.  

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