New Poster
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2 Messages
All emailed disappeared before 9/2
All of my email just disappeared older than 9/2. I am using imap from several systems, but have been doing this for a very long time and have not had issues.
I have checked different systems but can't find what might of deleted the.
This may be unrelated, but there is nothing in the deleted folder after 6/2/2019. I don't delete much but not in over a year. Sounds suspicous.
Finally if xfinity is monitoring this. I tried the chat and it was horrible. I tried to communicate with it and it just couldn't help me and put me in a loop. I asked for a human and it said yes, then asked me to specify the problem, back in the loop. Horrible implementation. You can't get rid of humans until you come up with a good AI. And I couldn't find a phone number so this customer support interaction has bee really bad and maes me wonder what xfinity is thinking, and doubt my long term with xfinity.
Again
Expert
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31.9K Messages
5 years ago
You might want to call Comcast's CSA (Customer Security Assurance). They may be able to help you with some troubleshooting. Their phone number is (888) 565-4329. However, since it is a holiday weekend support might be limited until Tuesday.
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henry1961
New Poster
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2 Messages
5 years ago
Thanks for directing me to help number. I will try them on Tuesday and get back to thread on results.
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