All emailed disappeared before 9/2

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@henry1961 wrote:

All of my email just disappeared older than 9/2.   I am using imap from several systems, but have been doing this for a very long time and have not had issues. 

 

I have checked different systems but can't find what might of deleted the. 

 

This may be unrelated, but there is nothing in the deleted folder after 6/2/2019. I don't delete much but not in over a year. Sounds suspicous. 

 

Finally if xfinity is monitoring this. I tried the chat and it was horrible. I tried to communicate with it and it just couldn't help me and put me in a loop. I asked for a human and it said yes, then asked me to specify the problem, back in the loop. Horrible implementation. You can't get rid of humans until you come up with a good AI.    And I couldn't find a phone number so this customer support interaction has bee really bad and maes me wonder what xfinity is thinking, and doubt my long term with xfinity. 

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You might want to call Comcast's CSA (Customer Security Assurance). They may be able to help you with some troubleshooting. Their phone number is (888) 565-4329.  However, since it is a holiday weekend support might be limited until Tuesday.

Thanks for directing me to help number. I will try them on Tuesday and get back to thread on results.