All email is going directly to trash instead of inbox

All email that should go into my Inbox is going directly to trash.  They are unread.  This is happening in Xfinity signing into a web browser.  Examples of email that are going to trash include the monthly bill notice from Xfinity, email from my spouse who is on the same Xfinity account with an @comcast.net address, other safe senders.  I have deleted the one filter rule I had set, with no impact.  My spouse who is on the same Xfinity account with an @comcast.net address is not experiencing this error.  This has been happening for several days without exception (100% going to trash).