All email filters are gone

Received a lot of spam in my email today and checked my spam filters to find that all of my filters had disappeared. There were a lot of them since I have been building them for many years. Can they be retrieved and re-enabled?

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aluminum

Contributor

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36 Messages

4 years ago

Hello. Is there anybody out there?

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CCKimberly1

Official Employee

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842 Messages

Thank you for reaching out to our Xfinity Forum @aluminum. I recently had something similar happen to me and part of my saving grace was still having my "Marked safe" email message rules still there. It does appear that if all your spam filters have been removed or just disappeared, you will need to rebuild that part.

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4 years ago

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aluminum

Contributor

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36 Messages

4 years ago

I suggest that you create a way for users to backup their filters (be able to transfer the filters to and from a user controlled file).

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aluminum

All email filters are gone

aluminum

CCKimberly1

aluminum

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