heinz057's profile
heinz057
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30 Messages

Mon, Jul 20, 2020 12:00 PM

address book groups

How do I edit a group in my address book?

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Again

Expert

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25.5K Messages

10 m ago


@heinz057 wrote:

How do I edit a group in my address book?


What are you wanting to do?  Add someone, delete someone?

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1 Message

First, I can't find the group in the address book and once found I want to delete a few names.

Frequent Visitor

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6 Messages

4 m ago

How do I change the name of a group or delete a group name ?

Latoque

Expert

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28.8K Messages

4 m ago


@RockinJake wrote:

How do I change the name of a group or delete a group name ?


Right-click on the group folder and you will see the options to delete or rename it.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Frequent Visitor

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6 Messages

4 m ago

Thanks.  How do I get to "Group Folder" ?

Latoque

Expert

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28.8K Messages

4 m ago


@RockinJake wrote:

Thanks.  How do I get to "Group Folder" ?


On the Inbox page, click on "Address Book" in the toolbar to take you into the address book.  In the left pane on the landing page, you will see the folders for the groups you have created.  Right-click on the one you want to get the sub-menu with the options.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Frequent Visitor

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6 Messages

4 m ago

"Address Book" in the toolbar to take you into the address book. In the left pane on the landing page, you will see the folders for the groups you have created.

 

What left pane ?  Don't see any folders.     Is this a joke ?

Latoque

Expert

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28.8K Messages

4 m ago


@RockinJake wrote:

"Address Book" in the toolbar to take you into the address book. In the left pane on the landing page, you will see the folders for the groups you have created.

 

What left pane ?  Don't see any folders.     Is this a joke ?


No, it's not a joke.  Assuming you are using a computer and the webmail UI, when you go to the landing page in the address book it should look like this---------------------

 

 

Screen Shot 2021-01-04 at 5.03.56 PM.jpg

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Frequent Visitor

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6 Messages

4 m ago

Your picture does not look like what I have for ADDRESS.   Has their been a rent update .

 

Recently a message has been appearing on my screen that says, "Your Comcast computer settings are out of date".    I ask an agent at the local Xfinity store if the message was from Xfinity and if I needed to do anything and he said "no". What gives ?

 

How did I get the handle "Rocknjack" ?

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