Beginning June 3, 2024, customers will not be able to create new Xfinity Email (comcast.net) accounts.
@XfinityAlfonso: "... Each profile has its own assigned comcast.net email ..." is no longer true. See link above.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
I was told that no new @Comcast’s.net will be issued. Something about that there are too many comcast email accounts out in the world! I was told this after spending and hour and a half with customer service trying to add one to my account. I had to be bumped up to the next level to find this out. I hate Comcast.
Official Solution
BruceW
Gold Problem Solver
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26.1K Messages
3 months ago
You can add a second email to your account but it will have to be from a 3rd party provider. New Comcast.net email addresses are no longer available. https://www.xfinity.com/support/articles/account-email-information says:
@XfinityAlfonso: "... Each profile has its own assigned comcast.net email ..." is no longer true. See link above.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityAlfonso
Official Employee
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1.3K Messages
3 months ago
Hey there user_191b04 adding an email to your Xfinity account is as easy as adding a new profile! Each profile has its own assigned comcast.net email.
Manage User Roles and Permissions on Xfinity Accounts
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user_uol8zj
1 Message
3 months ago
I was told that no new @Comcast’s.net will be issued. Something about that there are too many comcast email accounts out in the world! I was told this after spending and hour and a half with customer service trying to add one to my account. I had to be bumped up to the next level to find this out. I hate Comcast.
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