Gregw_oregon's profile

Regular Visitor

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3 Messages

Wed, Dec 30, 2020 3:00 PM

Account Error when accessing email in Outlook

I'm away from home and using my iPhone & iPad on WiFi to access email in Outlook.  It worked for a day or so but now when I try to update email I get "Account Error:  Comcast - Comcast is currently unavailable."   If I reboot my phone I then get some downloads, but rebooting iPad does not help.  Anyone else had a similar issue.  Not sure if this is Comcast issue or Outlook.

Responses

Accepted Solution

Again

Expert

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25.8K Messages

5 m ago


@Gregw_oregon wrote:

Not sure how to reply with PM to your handle, https://forums.xfinity.com/t5/user/viewprofilepage/user-id/6936654.

 

 


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You should see Send a message on the right side of @ComcastRob's profile.  Just click on that to send a PM.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
ComcastRob

Official Employee

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271 Messages

5 m ago

@Gregw_oregon

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

Regular Visitor

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3 Messages

5 m ago

Not sure how to reply with PM to your handle, https://forums.xfinity.com/t5/user/viewprofilepage/user-id/6936654.

 

 

Regular Visitor

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3 Messages

5 m ago

Thank you.

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