Regular Visitor
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3 Messages
Account Error when accessing email in Outlook
I'm away from home and using my iPhone & iPad on WiFi to access email in Outlook. It worked for a day or so but now when I try to update email I get "Account Error: Comcast - Comcast is currently unavailable." If I reboot my phone I then get some downloads, but rebooting iPad does not help. Anyone else had a similar issue. Not sure if this is Comcast issue or Outlook.
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Accepted Solution
Again
Expert
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25.8K Messages
5 m ago
You should see Send a message on the right side of @ComcastRob's profile. Just click on that to send a PM.
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ComcastRob
Official Employee
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271 Messages
5 m ago
@Gregw_oregon
Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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Gregw_oregon
Regular Visitor
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3 Messages
5 m ago
Not sure how to reply with PM to your handle, https://forums.xfinity.com/t5/user/viewprofilepage/user-id/6936654.
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Gregw_oregon
Regular Visitor
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3 Messages
5 m ago
Thank you.
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