Visitor
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1 Message
Access online to Comcast email
I was able to access my Comcast email online last month but have not been able to login this past week. It tells me 400 bad request. How can I fix this?
Visitor
•
1 Message
I was able to access my Comcast email online last month but have not been able to login this past week. It tells me 400 bad request. How can I fix this?
XfinityJon
Official Employee
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1.4K Messages
10 hours ago
Good afternoon user_kgkuqn. You have reached the right team. I will be happy to assist you further. I do have a couple questions for me to better understand the situation. Are you experiencing this issue directly through the Xfinity website? Or is this happening on a third-party application (ie: Outlook, Mail for Apple, Mail for Android, etc.)?
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Again
Expert
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34.3K Messages
4 hours ago
@user_kgkuqn
Clear your cache and cookies.
Sign out of your account.
Close your browser.
Then restart your browser and start a new session.
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