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Thursday, April 10th, 2025 12:02 AM

Access Old Email [Edited]

how do I access an old email address that comcast keeps telling me is mine that has not been logged into for 2 years?

Official Employee

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19 Messages

6 days ago

Hello user_b3xrb2 ,
Thank you for reaching out to us on Xfinity Forums. I'd be happy to look into this for you.  Do you currently have active service with us? If not have you logged into this email address through our Xfinity website or were you using a third party service to access it?

 

Expert

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109.7K Messages

6 days ago

Concern moved here to the E-mail help section.

2 Messages

no my question has not been answered

Official Employee

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2.1K Messages

 

user_b3xrb2, when you have a second, I see my teammate has some follow-up questions above. Also, are you getting an alert we are removing this email? Was this an email you wish to have restored or access to?

 

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